Privacy Policy

Your privacy is important to us. This privacy policy outlines how Carex Cleaning Services Ltd collects, uses, maintains, and discloses information collected from users of the carexcleaning.com website, reaffirming our commitment to data protection and transparency for our clients in Bolton and beyond.

Information We Collect

Carex Cleaning Services Ltd collects several different types of information for various purposes to provide and improve our Service to you. We are committed to collecting only the data essential for delivering our trusted cleaning solutions.

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

• Email address
• First name and last name
• Phone number
• Address, State, Province, ZIP/Postal code, City
• Any other details provided voluntarily through our contact forms or during service inquiries.

Usage Data

We may also collect information on how the Service is accessed and used. This Usage Data may include information such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

How We Use Your Information

Carex Cleaning Services Ltd uses the collected data for various purposes, all aimed at enhancing our service delivery and fostering clear communication with our Bolton clients:

• To provide and maintain our Service, ensuring prompt and efficient cleaning schedules.
• To notify you about changes to our Service, such as updated booking processes or new cleaning solutions.
• To allow you to participate in interactive features of our Service when you choose to do so.
• To provide customer support, responding swiftly to your queries and feedback.
• To gather analysis or valuable information so that we can improve our website and services.
• To monitor the usage of our Service, ensuring optimal performance and security.
• To detect, prevent and address technical issues, maintaining an uninterrupted service.
• To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.

Your Rights & Contacting Us

By using our site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Service. Your continued use of the Service following the posting of changes to this policy will be deemed your acceptance of those changes.

Your Data Protection Rights

Carex Cleaning Services Ltd aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. In certain circumstances, you have the following data protection rights:

• The right to access, update or to delete the information we have on you.
• The right to object to our processing of your Personal Data.
• The right to request that we restrict the processing of your personal information.
• The right to data portability.
• The right to withdraw consent at any time where Carex Cleaning Services Ltd relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact our Data Protection Officer:

• Email: [email protected]
• Phone: +447447064491
• Address: 102 St. Helens Road, Bolton, England, BL3 3PJ